Returns & Exchanges
At Highstreet Outlet, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn items in their original condition. Whether the fit isn't right or you've simply changed your mind, we are here to ensure your shopping experience remains seamless.
Return Process
- 1.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the parcel.
- 3.Ship the Parcel
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.